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Frequently Asked Questions
41 questions across 6 topics
Getting Started
Classes and Sessions
Booking and Cancellation
Studio Etiquette
Pricing and Bundles
Corporate Wellness
Getting Started
8 questions
Do I need prior experience to join a class?
What should I wear?
Do I need grip socks?
What should I bring?
How early should I arrive?
What can I expect in my first class?
Is Pilates suitable for me if I have an injury or medical condition?
Is there a minimum age to participate?
Classes and Sessions
7 questions
What is the difference between standard, semi-private, and private sessions?
How long are the classes?
What equipment is used?
Can I join a standard class midway through a term?
How often should I practice?
Can I do Pilates while pregnant?
What if the class is full?
Booking and Cancellation
8 questions
How do I book a session?
How far in advance should I book?
What is your cancellation policy?
What happens if I arrive late?
What is your no-show policy?
Can I reschedule a booking?
What if the studio cancels a class?
Do you offer refunds?
Studio Etiquette
8 questions
What are the core studio rules?
Why are grip socks required?
Can I bring my phone into the studio?
Can I eat before class?
What about personal hygiene?
Are photos or videos allowed during class?
What if I need to leave a session early?
Can I bring someone to watch my session?
Pricing and Bundles
5 questions
What are the session prices?
Do you offer monthly bundles?
What are the terms of the monthly bundles?
Is there a trial class or introductory offer?
What payment methods do you accept?
Corporate Wellness
5 questions
What does a corporate wellness session include?
Where are corporate sessions held?
How many employees can participate?
Do you offer ongoing corporate packages?
How do I get a corporate wellness quote?
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